Is zero-touch automation possible?
In this conversation with Mansoor Hanif, Director of the Converged Network Research Lab at BT, we talked about how automation is evolving, from the scripts of a decade or more ago – which were limited in scope but did their job, helping to manage simple wireless networks. As we move to 5G and virtualized networks, automation is not just a requirement; it penetrates the wireless network core to RAN – so deeply that we may reach the ultimate goal of zero-touch automation.
Why are we talking so much about automation these days? Mansoor believes that this is driven by “the optimization of the techniques around automation, the ambition to get to zero-touch automation – which is something we haven’t really tried to get to before or seen a need for – and the application of AI machine learning techniques.”
“Now we’re trying to bring that together in a converged way, as far as possible – trying to bring together the learning from the fixed and mobile sides – and applying the latest techniques to get as close as we can to zero touch, even though I believe personally that zero touch is still a few years away,” Mansoor added.